06 May 2021

How Maltego Helps SOC Teams Reduce Alert Fatigue and Accelerate Resolution Time

Mario Rojas

We have witnessed a dramatic evolution in the cyber threat landscape in the last few years, which has urged organizations to invest more in advanced security tools to detect and respond to cyber threats.

The primary function of most of these security tools is to create and respond to security alerts, which inevitably contributes to the thousands of signals generated by servers, firewalls, routers, EDRs, antivirus, proxies, IDS/IPS, etc. However, as Security Operation Center (SOC) teams employ new tools and technologies to combat threats, they are faced with the daunting task of managing an overwhelming number of alerts.

A CSS insight report states that companies with over 1000 employees maintain about 70 security tools from 35 different vendors. We recommend reading our whitepaper on Tackling Tool Fatigue in SOC Teams to learn more about this problem that is increasingly burdening SOC teams.

According to the 2020 State of SecOps and Automation report from dimensional research in partnership with Sumo Logic—which had input from 427 IT leaders with direct responsibility for security—70% of the participants confirmed that the number of security alerts processed by SOC teams has more than doubled in the last five years.

As the number of security alerts increases, so does the number of false positives and low-fidelity alerts, increasing the amount of time required to process and remediate essential alerts.

From an organizational perspective, it decreases the investigative efficiency of a SOC team as SOC analysts become overwhelmed trying to find the critical alerts hidden in the sea of low-impact ones, which inevitably causes what is known as Alert Fatigue.

What is Alert Fatigue, and How Does It Hurt Your SOC Team? 🔗︎

Alert fatigue is caused by exposing analysts to large numbers of alerts in a short period of time, causing an overload of information and results in a reduction in the ability to prioritize more critical alerts.

Skilled SOC analysts can only handle a limited number of investigations in a day. According to a report commissioned by Fidelis Cybersecurity, most SOC analysts can only run between 7-8 investigations on a single day.

As stated by the Ponemon Institute in a report commissioned by Exabeam, analysts expend 15% of their time chasing false positives, which is almost 7 hours a week per analyst and these are hours not spent catching actual threats.

The efficiency of SOC teams can be measured by impact-based metrics like:

  • Number of alerts triaged
  • Number of investigations completed with definitive results
  • Number of IOCs or vulnerabilities identified

Reducing time to resolution can significantly help SOC analysts to be more productive. It can be achieved through various measures, like an integrated tool stack, better SIEM playbooks to aid automated triage, or link analysis to visualize all your data in a single interface.

The solution is not to eliminate the systems that generate these alerts, which would create security blind spots in our environment; we need to use technology to help solve problems without creating new ones.

How to Reduce Alert Fatigue and Resolution Time in Your SOC Team 🔗︎

In this whitepaper, we dissect the problems causing alert fatigue in SOC teams and present the solution to accelerate and streamline the overall incident analysis and incident response workflow.

Download and read the whitepaper now to learn how to implement the solutions to alert fatigue!

Don’t forget to follow us on Twitter and LinkedIn or subscribe to our email newsletter for more whitepapers, case studies, and SOC tips like this!

Download the resource

DE +49
Albania +355
Algeria +213
Andorra +376
Angola +244
Anguilla +1264
Antigua And Barbuda +1268
Argentina +54
Armenia +374
Aruba +297
Australia +61
Austria +43
Azerbaijan +994
Bahamas +1242
Bahrain +973
Bangladesh +880
Barbados +1246
Belarus +375
Belgium +32
Belize +501
Benin +229
Bermuda +1441
Bhutan +975
Bolivia +591
Bosnia and Herzegovina +387
Botswana +267
Brazil +55
Brunei Darussalam +673
Bulgaria +359
Burkina Faso +226
Burundi +257
Cambodia +855
Cameroon +237
Canada +1
Cape Verde +238
Cayman Islands +1345
Central African Republic +236
Chile +56
China +86
Cote d'Ivoire +225
Colombia +57
Comoros +269
Congo +242
Cook Islands +682
Costa Rica +506
Croatia +385
Cuba +53
Cyprus +90392
Czech Republic +42
Denmark +45
Djibouti +253
Dominica +1809
Dominican Republic +1809
Ecuador +593
Egypt +20
El Salvador +503
Equatorial Guinea +240
Eritrea +291
Estonia +372
Ethiopia +251
Falkland Islands (Malvinas) +500
Faroe Islands +298
Fiji +679
Finland +358
France +33
French Guiana +594
French Polynesia +689
Gabon +241
Gambia +220
Georgia +7880
Germany +49
Ghana +233
Gibraltar +350
Greece +30
Greenland +299
Grenada +1473
Guadeloupe +590
Guam +671
Guatemala +502
Guinea +224
Guinea-Bissau +245
Guyana +592
Haiti +509
Honduras +504
Hong Kong +852
Hungary +36
Iceland +354
India +91
Indonesia +62
Iran, Islamic Republic of +98
Iraq +964
Ireland +353
Israel +972
Italy +39
Jamaica +1876
Japan +81
Jordan +962
Kazakhstan +7
Kenya +254
Kiribati +686
Korea, Democratic People's Republic of +850
Korea, Republic of +82
Kuwait +965
Kyrgyzstan +996
Lao People's Democratic Republic +856
Latvia +371
Lebanon +961
Lesotho +266
Liberia +231
Libyan Arab Jamahiriya +218
Liechtenstein +417
Lithuania +370
Luxembourg +352
Macao +853
Macedonia, the former Yugoslav Republic of +389
Madagascar +261
Malawi +265
Malaysia +60
Maldives +960
Mali +223
Malta +356
Marshall Islands +692
Martinique +596
Mauritania +222
Mauritius +230
Mayotte +269
Mexico +52
Micronesia, Federated States of +691
Moldova, Republic of +373
Monaco +377
Mongolia +976
Montserrat +1664
Morocco +212
Mozambique +258
Myanmar +95
Namibia +264
Nauru +674
Nepal +977
Netherlands +31
New Caledonia +687
New Zealand +64
Nicaragua +505
Niger +227
Nigeria +234
Niue +683
Norfolk Island +672
Northern Mariana Islands +670
Norway +47
Oman +968
Pakistan +92
Palau +680
Panama +507
Papua New Guinea +675
Paraguay +595
Peru +51
Philippines +63
Poland +48
Portugal +351
Puerto Rico +1787
Qatar +974
Reunion +262
Romania +40
Russian Federation +7
Rwanda +250
San Marino +378
Sao Tome and Principe +239
Saudi Arabia +966
Senegal +221
Serbia +381
Seychelles +248
Sierra Leone +232
Singapore +65
Slovakia +421
Slovenia +386
Solomon Islands +677
Somalia +252
South Africa +27
Spain +34
Sri Lanka +94
Saint Helena +290
Saint Kitts and Nevis +1869
Saint Lucia +1758
Sudan +249
Suriname +597
Swaziland +268
Sweden +46
Switzerland +41
Syrian Arab Republic +963
Taiwan +886
Tajikistan +7
Thailand +66
Togo +228
Tonga +676
Trinidad and Tobago +1868
Tunisia +216
Turkey +90
Turkmenistan +993
Turks and Caicos Islands +1649
Tuvalu +688
Uganda +256
United Kingdom +44
Ukraine +380
United Arab Emirates +971
Uruguay +598
United States +1
Uzbekistan +7
Vanuatu +678
Holy See (Vatican City State) +379
Venezuela +58
Viet Nam +84
Virgin Islands, British +84
Virgin Islands, U.S. +84
Wallis and Futuna +681
Yemen +967
Zambia +260
Zimbabwe +263

By clicking on "Access", you agree to the processing of the data you entered and you allow us to contact you for the purpose selected in the form. For further information, see our Data Privacy Policy.

By clicking on "Subscribe", you agree to the processing of the data you entered and you allow us to contact you for the purpose selected in the form. For further information, see our Data Privacy Policy.