MALTEGO FAQ​

Find answers to the most frequently asked questions about Maltego – whether about the tool, our company or our latest organizational developments.​ If you don’t find the answer to your question below, please do not hesitate to reach out to us.​

Maltego Data Subscriptions 🔗︎

What is a data Subscriptions and how can I get one? 🔗︎

Maltego data subscriptions are a subscription-based data integration option that allow investigators to purchase access to third-party data directly via Maltego’s web-shop or via our sales team according to usage requirements. Multiple options for subscription duration and Transform quotas are available.

What are the benefits of a data subscriptions? 🔗︎

Data subscriptions afford users the flexibility of paying for data according to usage requirements along with multiple options for subscription duration and Transform quotas. In addition, data subscriptions simplify the purchase process for users by unifying the source of access for both Maltego and its data integrations, both of which can be easily purchased in our web-shop or via our sales team.

For which data sources are data Subscriptions available? 🔗︎

Currently, data subscriptions are available for Pipl and CipherTrace, with more data sources coming soon. Access and pricing models for different data integrations can be explored at any time using the filter option within the Maltego Desktop Client or on our Transform Hub page. Please note that data subscriptions are applicable for specific data integrations purchased through the Maltego web-shop, and cannot be transferred to other data integrations.

What are the requirements to get data subscriptions access? 🔗︎

In general, a valid Maltego commercial license is a prerequisite for data subscriptions access. In order to use Maltego data subscriptions , you must first agree to the Maltego Technologies License Agreement, Maltego Technologies Data Integration Terms & Conditions, as well as data provider Terms of Use. Furthermore, each data subscriptions purchase is subject to a KYC vetting process according to the respective terms of use for the data in question. Due to the often-sensitive nature of data, access is generally reserved for vetted organizations with legitimate use cases commonly associated with organizations. Thus, after placing an order request in the web-shop or via our sales team, customers need to complete a KYC vetting process before the purchase can be completed and they can make use of the data subscriptions.

What are other options to access data in Maltego? 🔗︎

There are five options to access data via the Transform Hub within Maltego: Free, free trial, data subscriptions, paid connectors and bring your own key. To learn more about these options, read our blog post.

Can data subscriptions quotas be carried forward to the next period if they have not been used? 🔗︎

Transform quotas purchased by a customer as part of a data subscriptions cannot be carried forward to the next period of the subscription . The remaining quota will expire on the day of the subscriptions expiry date. Quotas are specific to a data integration and cannot be transferred to other data integrations.

How can I check how much of my data subscriptions quota is remaining in a given period? 🔗︎

After every Transform query run, Maltego’s output window will display the number of Matches remaining for the period.

How can I install a Hub item with a data subscriptions? 🔗︎

You can install a Hub item with a data subscriptions just like any other Hub item from the Maltego Desktop client’s Transform Hub and no API key is needed. Please note though that such Hub items are only available in the Transform Hub after a successful purchase of the data subscriptions and completion of the KYC vetting process. Only then you should be able to see and install the Hub item from the Transform Hub. In case this doesn’t work, please refresh the Transform Hub or restart the Maltego Desktop client.

Maltego Pro & Enterprise Plans​ 🔗︎

What are the Pro, Enterprise and Enterprise On-premise plans?​ 🔗︎

To meet the needs of our professional and enterprise users, we now offer three plans: Pro, Enterprise and Enterprise On-premise. Maltego Pro is our self-service plan that can be directly purchased in our web-shop. Maltego Enterprise plans are sold via our direct sales team and our reselling partners.​

​All plans include licenses to the Maltego Desktop Client, collaboration functionalities and Standard Transforms. These plans also offer exclusive access to Pro and Enterprise data integrations, a range of support services and access to on-demand courses and live training formats.​ ​ The Enterprise On-premise plan also offers the ability to integrate own data on-premise.​

For more information, read about our offering for professional and enterprise users.​

What are Maltego Classic or XL? 🔗︎

Maltego Classic and XL are previous commercial license editions of Maltego, which differed in the size of investigations that were possible in each edition. In September 2020, we introduced the Maltego One edition as a part of the Pro and Enterprise plans. Maltego One comes with the capabilities of Maltego XL. Maltego Classic and Maltego XL are no longer available and cannot be renewed.

Can I renew my Maltego Classic or Maltego XL subscriptions?​ 🔗︎

Upon renewal, you must switch to one of our plans to continue using the Maltego Desktop Client commercially. Your Maltego Classic and XL license subscriptions will not be renewed.​

Will Maltego Community Edition (CE) be continued?​ 🔗︎

Yes, you can continue to use the Maltego CE for free, for non-commercial purposes.

What happens to CaseFile?​ 🔗︎

CaseFile will continue to be available for free to visualize connections in offline data. Please bear in mind that CaseFile does not support the use of Transforms.​

I want to purchase Maltego or download the CE version. Why can’t I find my country on the list in the form? 🔗︎

In order to comply with the relevant export laws and regulations, registration for and usage of the Maltego Community Edition is not available in certain countries.

If you would like to purchase a Maltego plan, please reach out to support@maltego.com that will guide you through the acquisition process.

General​ 🔗︎

What is Maltego?​ 🔗︎

Maltego is a comprehensive tool for graphical link analyses that offers real-time data mining and information gathering, as well as the representation of this information on a node-based graph, making patterns and multiple order connections between said information easily identifiable. With Maltego, you can easily mine data from dispersed sources, automatically merge matching information in one graph, and visually map it to explore your data landscape. Maltego offers the ability to easily connect data and functionalities from diverse sources using Transforms. Via the Transform Hub, you can connect data from over 30 data partners, a variety of public sources (OSINT) as well as your own data. The different editions of the Maltego Desktop Client, data integrations, deployment and infrastructure options, support services and learning and training formats enable you to tailor Maltego to your specific needs in terms of capabilities, data access, and other requirements.​

The best part is that you can get started for free! Simply register here for Maltego Community Edition!​

Who uses Maltego?​ 🔗︎

Maltego empowers investigators worldwide to speed up and increase the precision of their investigations through easy data integration in a single interface, aided by powerful visualization and collaborative capabilities to quickly zero in on relevant information.​

Maltego is a proven tool that has been downloaded by almost one million commercial and community users worldwide since its first launch in 2008. Due to its wide range of possible use cases ranging from threat intelligence to fraud investigations, Maltego is used by a broad audience, from security professionals and pentesters, to forensic investigators, investigative journalists, and market researchers. Furthermore, we work together with academic partners who use Maltego to train the next generation of investigators.​

What is the relationship between Maltego and Paterva?​ 🔗︎

Paterva is the company of Maltego’s inventors and developers based in South Africa. To handle the high growth and the needs of increasingly professional customer segments, Paterva has entrusted Maltego Technologies GmbH with managing all customer-facing operations and developing new solutions. If you are interested in reading more about Paterva’s story, we recommend reading their blog.​

Who is Maltego Technologies?​ 🔗︎

Maltego Technologies GmbH is a company based in Munich, Germany, that manages all customer-facing operations of the Maltego software and invests in the development of new products to better meet the evolving needs of all Maltego users.​

What are Transforms?​ 🔗︎

Transforms are pieces of code that take a bit of information (in the form of an Entity) as input, and then return related information in the form of more Entities as an output. A Transform runs on a Transform server which is hosted by either Maltego (for Maltego Standard Transforms) or by one of our Data Partners. Transforms are the mechanism that enable exploratory link analysis from within the Maltego Desktop Client application.​

Transforms can also be written by Maltego users, providing the flexibility to connect to their own data. Read more about writing your own Transforms here.​

Are you hiring?​ 🔗︎

Yes, we are looking for new team members to join our headquarters in the heart of Munich, Germany. At the same time, we are also open for applications to work remotely. Check out our open positions here.​

How can I stay informed about Maltego updates?​ 🔗︎

We will release new content on a regular basis, from product updates and hands-on tutorials to inspiring case studies. Follow us on Twitter and LinkedIn, and subscribe to our newsletter to stay up-to-date.​