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MALTEGO FAQ​

Find answers to the most frequently asked questions about Maltego

Find answers to the most frequently asked questions about Maltego – whether about the tool, our company or our latest organizational developments.​ If you don’t find the answer to your question below, please do not hesitate to reach out to us.​

General​ 🔗︎

What is Maltego?​ 🔗︎

Maltego is the all-in-one tool for link analysis. Maltego offers real-time data mining and information gathering, as well as the representation of this information on a node-based graph, making patterns and multiple order connections between said information easily identifiable.

The best part is that you can get started for free! Simply register here for Maltego Community Edition to find deeply hidden insights fast and easily!

Who uses Maltego?​ 🔗︎

Maltego is the world’s most used cyber investigation platform. It has empowered over one million investigations worldwide since 2008.

Maltego empowers investigators worldwide to accelerate and simplify their investigations through link analysis. It is the all-in-one tool with easy data integration in a single interface, powerful visualization and collaborative capabilities to quickly zero in on relevant information. Maltego is used by a broad audience from security operations centers and threat intelligence analysts to government agencies, criminal investigators, and trust & safety teams. Thousands of individuals, public institutions, and private organizations use Maltego to keep the world safer every day.

Who is Maltego Technologies GmbH and where is it based? 🔗︎

Founded in 2017, Maltego Technologies GmbH is a Germany-based software company that develops and licenses software for link analysis and data-driven cyber investigations. Our offering includes the Maltego Desktop Client, data subscriptions to trusted third-party data sources, and other supporting products and services. We ensure that the thousands of cyber investigators using our platform worldwide always have the right tools and relevant data to find hidden connections and digital evidences.

The outstanding people behind Maltego Technologies GmbH are based internationally. With over 27 nationalities, the majority of our team works onsite and remotely from Germany, rest of Europe, and across the Americas. To learn more about our people and culture, please visit our About Us page.

Does Maltego own, process, or store data? 🔗︎

No, Maltego does not own, build, modify, or store any data that is used for investigations in our products. Maltego facilitates easy access to existing OSINT or third-party data sources and brings data from these disperse sources into one user interface. We rely on trusted data providers and data partners to ensure all the data integrated with Maltego products is up-to-date and relevant.

Maltego does not monetize customer or user data, either. We comply strictly with GDPR in the way we process and store customer and user data. Learn more about our Data Privacy Policy here.

Maltego is a powerful tool. How do you ensure it does not fall into the wrong hands? 🔗︎

At Maltego, we act ethically and consciously to ensure we are empowering investigators whose work makes the world safer. We comply strictly with the German embargo and anti-money laundering laws, which prevent us from selling to individuals and organizations based in high-risk countries. We also conduct personal vetting for all Enterprise sales to the best of our abilities in order to understand each buyer’s motivation and use case. This helps us evaluate whether the intended usage of Maltego is within ethical boundaries.

I have more questions about your product. Where can I get product support? 🔗︎

You can find more information about the Maltego Desktop Client in our technical documentation. You can also write us at support@maltego.com and our team will be happy to help!

If you are a Maltego Enterprise customer, please also feel free to reach out to your dedicated Customer Success Manager and/or Account Manager for any inquiries.

Are you hiring?​ 🔗︎

Yes, we are looking for new team members to join our headquarters in the heart of Munich, Germany. At the same time, we are also open for applications to work remotely. Check out our open positions here.​

How can I stay informed about Maltego updates?​ 🔗︎

You can find the latest product updates on our product updates page and our change log. You can also follow us on TwitterLinkedIn, and Mastodon, and sign up for our email newsletter to stay up-to-date on company news, updates, and insightful use cases.

Maltego Pro & Enterprise Plans​ 🔗︎

What are the Pro, Enterprise and Enterprise On-premise plans?​ 🔗︎

To meet the needs of our professional and enterprise users, we now offer three plans: Pro, Enterprise and Enterprise On-premise. Maltego Pro is our self-service plan that can be directly purchased in our web-shop. Maltego Enterprise plans are sold via our direct sales team and our reselling partners.​

​All plans include licenses to the Maltego Desktop Client, collaboration functionalities and Standard Transforms. These plans also offer exclusive access to Pro and Enterprise data integrations, a range of support services and access to on-demand courses and live training formats.​ ​ The Enterprise On-premise plan also offers the ability to integrate own data on-premise.​

For more information, read about our offering for professional and enterprise users.​

What are Maltego Classic or XL? 🔗︎

Maltego Classic and XL are previous commercial license editions of Maltego, which differed in the size of investigations that were possible in each edition. In September 2020, we introduced the Maltego One edition as a part of the Pro and Enterprise plans. Maltego One comes with the capabilities of Maltego XL. Maltego Classic and Maltego XL are no longer available and cannot be renewed.

Can I renew my Maltego Classic or Maltego XL subscriptions?​ 🔗︎

Upon renewal, you must switch to one of our plans to continue using the Maltego Desktop Client commercially. Your Maltego Classic and XL license subscriptions will not be renewed.​

Will Maltego Community Edition (CE) be continued?​ 🔗︎

Yes, you can continue to use the Maltego CE for free, for non-commercial purposes.

What happens to CaseFile?​ 🔗︎

CaseFile will continue to be available for free to visualize connections in offline data. Please bear in mind that CaseFile does not support the use of Transforms.​

I want to purchase Maltego or download the CE version. Why can’t I find my country on the list in the form? 🔗︎

In order to comply with the relevant export laws and regulations, registration for and usage of the Maltego Community Edition is not available in certain countries.

If you would like to purchase a Maltego plan, please reach out to support@maltego.com that will guide you through the acquisition process.