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<label class=" required control-label cf_type_of_server_879168-label " for="helpdesk_ticket_cf_type_of_server_879168">Type of server</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_type_of_server_879168]" id="helpdesk_ticket_custom_field_cf_type_of_server_879168"><option value="">...</option> <option data-id="15000057840" value="ITDS">ITDS</option> <option data-id="15000057841" value="CTAS">CTAS</option> <option data-id="15000057842" value="Comms">Comms</option> <option data-id="15000057843" value="Other (Discontinued/Beta program)">Other (Discontinued/Beta program)</option></select> </div>
<label class=" control-label cf_what_seems_to_be_the_problem_879168-label " for="helpdesk_ticket_cf_what_seems_to_be_the_problem_879168">What seems to be the problem?</label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_what_seems_to_be_the_problem_879168_3010000067070" name="helpdesk_ticket[custom_field][cf_what_seems_to_be_the_problem_879168]"><option value="">...</option> <option value="Transfoms">Transfoms</option> <option value="Import/Export">Import/Export</option> <option value="Entities">Entities</option> <option value="Machines">Machines</option> <option value="Collaboration">Collaboration</option> <option value="Unexpected errors">Unexpected errors</option> <option value="Issue with display settings">Issue with display settings</option> <option value="Maltego not opening/responding">Maltego not opening/responding</option> <option value="Other issue not listed here">Other issue not listed here</option></select><div class="level_2"><label class="">Which transform are you having a problem with?</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_which_transform_are_you_having_a_problem_with_879168_3010000067070" name="helpdesk_ticket[custom_field][cf_which_transform_are_you_having_a_problem_with_879168]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_what_seems_to_be_the_problem_879168_3010000067070').nested_select_tag({"data_tree":[["Transfoms","Transfoms",[["I can't see my transforms","I can't see my transforms",[]],["Local transforms/need help developing transforms","Local transforms/need help developing transforms",[]],["Maltego Standard Transforms","Maltego Standard Transforms",[]],["Paterva CTAS","Paterva CTAS",[]],["Abuse.ch URLhaus","Abuse.ch URLhaus",[]],["AbuseIPDB","AbuseIPDB",[]],["Alias DB","Alias DB",[]],["alphaMountain","alphaMountain",[]],["AlienVault","AlienVault",[]],["Anomali ThreatStream","Anomali ThreatStream",[]],["ATII Hades Darkweb Intelligence","ATII Hades Darkweb Intelligence",[]],["ATT&CK-MISP","ATT&CK-MISP",[]],["Blockchain.info (Bitcoin)","Blockchain.info (Bitcoin)",[]],["Ciphertrace","Ciphertrace",[]],["Cisco Threat Grid","Cisco Threat Grid",[]],["Clearbit","Clearbit",[]],["Cofense Intelligence","Cofense Intelligence",[]],["Constella Intelligence","Constella Intelligence",[]],["Crowdstrike Intel","Crowdstrike Intel",[]],["Crowdstrike Threatgraph","Crowdstrike Threatgraph",[]],["Cybersixgill","Cybersixgill",[]],["Darkside","Darkside",[]],["Dataprovider","Dataprovider",[]],["DeepL","DeepL",[]],["Digital shadows","Digital shadows",[]],["Discogs","Discogs",[]],["District4","District4",[]],["DNSTwist","DNSTwist",[]],["Domaintools Enterprise","Domaintools Enterprise",[]],["Domaintools Iris","Domaintools Iris",[]],["Dorking","Dorking",[]],["Echosec","Echosec",[]],["EntitiesUA","EntitiesUA",[]],["Etherscan","Etherscan",[]],["Farsight DNSDB","Farsight DNSDB",[]],["FireEye iSight Intelligence","FireEye iSight Intelligence",[]],["Flashpoint","Flashpoint",[]],["FlightAware","FlightAware",[]],["Fullcontact","Fullcontact",[]],["Google Maps Geocoding","Google Maps Geocoding",[]],["Google Programmable Search Engine Transforms","Google Programmable Search Engine Transforms",[]],["GreyNoise Community","GreyNoise Community",[]],["GreyNoise Community CE","GreyNoise Community CE",[]],["GreyNoise Enterprise","GreyNoise Enterprise",[]],["Hades","Hades",[]],["Have I been Pwned?","Have I been Pwned?",[]],["Host.io","Host.io",[]],["Hunter.io","Hunter.io",[]],["Hyas Comox","Hyas Comox",[]],["Hybrid Analysis","Hybrid Analysis",[]],["ICrowdsec","ICrowdsec",[]],["IBM QRadar","IBM QRadar",[]],["Image Analyzer","Image Analyzer",[]],["Intel 471","Intel 471",[]],["Intezer Analyze","Intezer Analyze",[]],["IPInfo","IPInfo",[]],["Kaspersky Lab","Kaspersky Lab",[]],["LittleSis","LittleSis",[]],["LoginsoftOSINT","LoginsoftOSINT",[]],["Malnet","Malnet",[]],["Malnet with proofpoint","Malnet with proofpoint",[]],["Maltego Data Pass","Maltego Data Pass",[]],["Maxmind","Maxmind",[]],["Microsoft Sentinel","Microsoft Sentinel",[]],["MovieDB","MovieDB",[]],["NIST NVD","NIST NVD",[]],["OCCRP Aleph","OCCRP Aleph",[]],["OpenCTI","OpenCTI",[]],["OpenCorporates","OpenCorporates",[]],["OpenPhish","OpenPhish",[]],["Open sanctions","Open sanctions",[]],["Orbis","Orbis",[]],["Palo Alto Networks Autofocus","Palo Alto Networks Autofocus",[]],["PassiveTotal","PassiveTotal",[]],["Pipl","Pipl",[]],["People Data Labs","People Data Labs",[]],["People Mon","People Mon",[]],["PhoneSearch","PhoneSearch",[]],["Polyswarm","Polyswarm",[]],["Recorded Future","Recorded Future",[]],["Regex Library","Regex Library",[]],["RiskIQ PassiveTotal","RiskIQ PassiveTotal",[]],["Scamadviser Analyzer","Scamadviser Analyzer",[]],["ServiceNow","ServiceNow",[]],["Shodan","Shodan",[]],["Silobreaker","Silobreaker",[]],["Sociallinks","Sociallinks",[]],["Sociallinks CE","Sociallinks CE",[]],["Socialnet","Socialnet",[]],["Splunk","Splunk",[]],["Spycloud","Spycloud",[]],["Threat Connect","Threat Connect",[]],["ThreatCrowd","ThreatCrowd",[]],["ThreatGRID by Malformity Labs","ThreatGRID by Malformity Labs",[]],["ThreatMiner","ThreatMiner",[]],["TinEye","TinEye",[]],["Tisane Labs","Tisane Labs",[]],["urlscan.io","urlscan.io",[]],["Virustotal Public API","Virustotal Public API",[]],["Vysion","Vysion",[]],["WhoisXML","WhoisXML",[]],["ZeroFox","ZeroFox",[]],["Zetalytics Massive Passive","Zetalytics Massive Passive",[]]]],["Import/Export","Import/Export",[]],["Entities","Entities",[]],["Machines","Machines",[]],["Collaboration","Collaboration",[]],["Unexpected errors","Unexpected errors",[]],["Issue with display settings","Issue with display settings",[]],["Maltego not opening/responding","Maltego not opening/responding",[]],["Other issue not listed here","Other issue not listed here",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"3010000067070","subcategory_id":"helpdesk_ticket_custom_field_cf_which_transform_are_you_having_a_problem_with_879168_3010000067070"}); //]]> </script> </div>
<label class=" required control-label cf_product_in_question_879168-label " for="helpdesk_ticket_cf_product_in_question_879168">Which desktop client has been affected?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_product_in_question_879168]" id="helpdesk_ticket_custom_field_cf_product_in_question_879168"><option value="">...</option> <option data-id="3010000098612" value="Maltego Enterprise">Maltego Enterprise</option> <option data-id="3010000098611" value="Maltego Pro">Maltego Pro</option> <option data-id="15000056822" value="Community edition">Community edition</option> <option data-id="3010000067241" value="Casefile">Casefile</option> <option data-id="15000056823" value="Classic">Classic</option> <option data-id="15000056824" value="XL">XL</option></select> </div>
<label class=" required control-label cf_license_keys_879168-label " for="helpdesk_ticket_cf_license_keys_879168">License Key(s)</label> <div class="controls "> <textarea class=" required paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_license_keys_879168]" id="helpdesk_ticket_custom_field_cf_license_keys_879168"> </textarea> </div>
<label class=" required control-label cf_issue_type_879168-label " for="helpdesk_ticket_cf_issue_type_879168">Issue type</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_issue_type_879168]" id="helpdesk_ticket_custom_field_cf_issue_type_879168"><option value="">...</option> <option data-id="3010000140724" value="Login issue">Login issue</option> <option data-id="3010000140725" value="Purchase issue">Purchase issue</option> <option data-id="3010000140726" value="Course issue">Course issue</option> <option data-id="3010000140727" value="Certificate issue">Certificate issue</option> <option data-id="3010000140728" value="Other/Miscellaneous">Other/Miscellaneous</option></select> </div>
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