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Engagement Manager/ Customer Engineering Lead (m/f/d)

Why we need you 🔗︎

Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their own infrastructure but also to keep guard on internet safety, reduce crime and catch bad guys.

As an Engagement Manager, you will help Maltego to build up a new team for delivering custom development services to our Enterprise customers within the Services function. The team shall be responsible for delivering integration projects to customers (from scoping and offering to delivery and maintenance). The projects involve building data integrations for data sources our customers seek to integrate into Maltego as well as designing and writing custom transforms – pieces of code – to pull customer data into Maltego.

What to expect 🔗︎

In this role, you will:
  • Build up and lead a new service delivery team for delivering custom engineering and technical services to Enterprise customers
  • Write Statements of Work (requirements collection, project scoping, solution drafting, time and capacity planning, etc.)
  • PMO and technical project lead for customer-specific data integration projects
  • Have close interfaces with Customer teams (Sales, Customer Success, Implementation Engineering) and Product&Tech teams (on how to productize outputs and build tooling for enterprise integrations)
  • Manage engineers working on integrations and ensuring projects meet timeline and delivery

Your profile in short 🔗︎

  • 3-5 years of experience as an Engagement/ Technical Project Manager from an IT service company
  • Strong project management skills via experience in tech/data integration engagements
  • Experience in PMO and technical project leadership both customer-facing and internally with the delivery engineering team
  • Strong oral and written communication skills (internal and external stakeholders)
  • Strong problem-solving and troubleshooting skills
  • Familiarity with software development methodologies (e.g. Scrum / Agile, Waterfall, etc.)
  • Knowledge about data integrations (understanding the various integration concepts and methods, how costly they are to deliver, tooling for efficient delivery, etc.)
  • Ability to review code and write technical documentation
  • Ability to develop in Phython is a plus
  • Project Management Professional (PMP) certification or another project/program management training
  • Entrepreneurial mindset with a passion for building up teams
  • People development and team leadership skills

Why you will love Maltego 🔗︎

Maltego is a scale-up company. We provide you with the benefits and security of larger corporations coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.

Here are some of the reasons why you will love Maltego:
  • Insights into the daily operations of a fast-growing tech scale-up
  • Opportunity to quickly take over responsibility and make a direct and long-lasting impact
  • Young, motivated, and highly international team

Location 🔗︎


Required documents / information 🔗︎

Please apply with a CV and a short cover letter, explaining your motivation to join Maltego.
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