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Revenue Operations Manager (m/f/d)

Why we need you 🔗︎

Maltego Technologies is still a young company. Despite our young age, we serve a large customer base of Maltego users from all around the world from single investigators to large enterprises. As a result of our growing business, we are currently increasing our revenue operations team.

What to expect 🔗︎

At Maltego, we drive a series of sales channels to sell our investigator toolkit. In addition to our web-shop and reseller program, our key account managers work with a large number of customers directly. As Revenue Operations Manager, you will work closely with our Account Management, Sales Development, Customer Success, Business Systems, and Business Intelligence functions to ensure that our customers get up-to-date quotes, proposals and contract information.

Responsibilities include, but are not limited to:
  • Act as sales back office to support sales development and account management
  • Keep customer information up-to-date in our CRM system and enforce company guidelines
  • Review deals to set up sales orders properly and consistent with company policies
  • Track the renewal status of customers and support them during the renewal process
  • Report relevant business metrics to management
  • Work with our global support to ensure smooth communication across all functions
  • Ensure timely delivery of quotes, invoices, and software licenses.

Your profile in short 🔗︎

  • Working experience in sales or revenue operations, ideally at SaaS companies
  • Experience using a CRM, Salesforce is a plus
  • Strong understanding of subscription and renewal processes in software businesses. Experience with a subscription management tool, i.e. Zuora
  • Detail-oriented with excellent analytical skills
  • Degree in accounting, business administration or similar
  • Fluent in English, both spoken and written; German is a plus but not required
  • Self-organized and ready to work hands-on

Why you will love Maltego 🔗︎

Maltego is a scale-up company. We provide you the benefits and security of larger corporations coupled with the dynamic and fast-pace work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.

Here are some of the reasons why you will love Maltego:
  • Insights into the daily operations of a fast-growing tech scale-up
  • Opportunity to quickly take over responsibility and make a direct and long-lasting impact
  • Young, motivated and highly international team

Required documents / information 🔗︎

Please apply with a CV and a short cover letter, explaining your motivation to join Maltego.
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