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Operations Specialist Data Hub (m/w/d)

Why we need you 🔗︎

Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their infrastructure but also to keep guard on internet safety, reduce crime and catch bad guys.
The Data Hub is a crucial part of Maltego. It is a continuously growing data marketplace that integrates with over 100 data sources and provides a seamless experience for our users. As an Operations Specialist you will be at the forefront of our efforts to make this marketplace a true success.

What to expect 🔗︎

As an Operations Specialist Data Hub, you work closely with your teammates in partner account and product management to ensure that all the processes around the marketplace run smoothly. You bridge operations between data partners, internal teams and customers, and deliver daily on our promises to them, while finding clever ways to optimize and scale up our processes.
Your responsibilities include:
  • Ensure the smooth flow of information between all relevant stakeholders (data partners, internal teams, and customers)
  • Collect, respond to, and solve upcoming problems and information requests in a timely and accurate way
  • Provide timely and accurate reports to our partners and ensure we meet our contractual commitments
  • Continuously improve processes by finding ways to tackle recurring problems proactively and simplify, optimize, or automate recurring processes
  • Coordinate cross-functional processes such as the launch of new integrations

Your profile in short 🔗︎

  • You are detail-oriented, diligent, and reliable
  • You are a positive person with a “can do” spirit and eagerness to challenge the status quo and improve things
  • You are service-oriented and love to work with partners and different internal teams
  • You love to learn about technical and commercial topics, are a critical thinker and creative problem solver who strives for excellence
  • Fluency in English is required, German is a plus

About this opening 🔗︎

Open for full-time or part-time

Why you will love Maltego 🔗︎

Maltego is a scale-up company. We provide you the benefits and security of larger corporations coupled with a start-up's dynamic and fast-paced work environment and flat hierarchies. We are proud to have a large global community that loves our product because it helps solve the most important investigations.

Here are some of the reasons why you will love Maltego:
  • Insights into the daily operations of a fast-growing tech scale-up
  • Opportunity to quickly take over responsibility and make a direct and long-lasting impact
  • Motivated, and highly international team

Location 🔗︎

Munich or remote

Required documents / information 🔗︎

Please apply with a CV and a short cover letter, explaining your motivation to join Maltego
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